Privacy policy

Data Controller

The data controller of the information collected is NATURAL ACTIVE WEAR S.L. (hereinafter, the Owner), with Tax Identification Number (NIF) B44630325, and Registered Business Office at C/José María Salaberria 13, 7ºA, Donostia - San Sebastián, Gipuzkoa 20010, registered in the Commercial Registry of San Sebastián, Volume: 3083, Page: 116, Section: 8, Sheet: 45587, Entry: 1, is the owner of the Website accessible via the URL: https://nawturalrun.com/ (hereinafter referred to as NAW, the Website or the Owner, interchangeably).

This Privacy Policy governs the collection and processing of personal data provided by Users when they access, browse or make use of the functionalities of the Website.

Data Collection, Purposes, Legal Basis and Retention Periods

a. Contact:
The User may get in touch through the forms provided on the Website. They must provide identifying details together with the reason, subject or matter of their enquiry. NAW will use this data to process the request and contact the User.

Legal basis: User consent.
Retention period: One year, unless other legal deadlines apply.

b. Registration:
When registering on the Website, the User must provide identifying details such as name, surname(s) and email address in order to process the registration and enable access to their personal account functionalities.

Legal basis: Contractual relationship with the User.
Retention period: For as long as the User remains part of the community and registered, unless other legal deadlines apply.

c. Purchase:
The User may purchase products available on the Website. For this purpose, they must provide contact details and the data necessary to process the purchase and order (including delivery through transport companies), such as banking or credit card information.

Legal basis: Act of the purchase contract.
Retention period: For as long as required to fulfil contractual obligations and, in any event, for an additional five years to comply with tax requirements and cover potential liabilities, unless other legal deadlines apply.

d. Cookies:
The Website uses technology to install cookies on the device used for access and browsing. Cookies may be blocked or disabled at any time via the browser settings. For further information, you may consult our Cookies Policy

Legal basis: User consent.

e. Advertising:
If the User expressly authorises it, NAW may send them advertising regarding services and/or promotions available on the Website, such as updates and/or discounts, among others.

Legal basis: User consent.
Retention period: For as long as the User remains subscribed to our system for receiving advertising and has not withdrawn consent.

Consent may be withdrawn at any time by sending a communication through our Help Form.

Exercise of Rights

The User may also revoke consent for processing, exercising their rights of access, rectification, erasure, portability, objection, and restriction of processing, by notifying NAW through its Help Form stating “Data Protection” as the subject. In certain cases, NAW may request proof of identity via an official document to prevent unauthorised access by third parties.

Furthermore, the User may notify any changes in writing or request deletion of their data through any of the contact details provided.

At any time, the User may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) to assert their rights.

Modification of the Privacy Policy

NAW reserves the right to amend its Privacy Policy at any time, in compliance with the applicable data protection legislation, and will duly notify data subjects of any such changes.

Applicable Language of this Privacy Policy

The applicable language of these Conditions is Spanish. If versions in other languages, such as English, are provided, these are solely for courtesy and convenience for the User. In case of contradiction, the Spanish version shall prevail.